VannAPI / Contact

Contact

Last updated: November 3, 2026

For product questions, payment issues, or refund requests, contact us:

Discord (main)

discord.gg/3xz9FnDr2DHelp channel on the VannAPI server.

Orders

#bot-order on DiscordPurchases (/buy), balance (/usage), and API key (/key).

Service hours

Monday–Friday 13:00–22:00 WIB (UTC+7)
Saturday–Sunday 09:00–23:00 WIB (UTC+7)

The API runs 24/7. The hours above are for admin responses and payment verification.